HAZOP Software
Safety-critical B2B SaaS. Modernising HAZOP workflows for chemical, oil & gas, and pharma industries. 35% improvement in task completion. 28% reduction in user errors.
Project Duration:
5 Months
B2B SaaS
Enterprise UX
Regulated Environment
Complex Workflows

Role
Product Designer & UX Researcher
Team
7 Designers
Client Stakeholders (Soter Safety Consulting)
Marketing Team
Engineering Team

Skills
UX Research & Strategy
UI Development & Design Systems
Stakeholder Communication
Product Launch Roadmap
Go-to-Market Strategy
I along with a team of 6 designers worked with a startup launching the MVP of the software to modernize HAZOP (Hazard and Operability) studies in Process Manufacturing Industries like chemical manufacturing, pharmaceuticals, oil and gas, power generation, water treatment and utilities, and food and beverage manufacturing in order to capture 5% of the UK HAZOP market.

The goal is to replace Excel-based chaos with a streamlined, collaborative platform. The work delivered:

Improvement in Task Completion rates

Reduction in user errors

Fewer iteration cycles via workshop

NDA Disclaimer
This project is protected under NDA. For further details, please contact the designer at deepikaraju09@gmail.com.
Reflection & Learning
Working with HAZOP, a complex process for industry outsiders, taught me how to communicate problems and solutions in a simplified, accessible manner.
As the client approached their launch date and we neared our GTM deadline, the pressure of tight timelines combined with limited access to additional resources forced us to think on our feet and make swift, effective decisions.
I learned to strategically leverage each team member's expertise while planning the entire process from research to execution alongside managing communication between the team, college faculty, and clients.
Organising a co-working workshop with the client under tight deadlines was challenging, but it proved highly valuable, allowing us to extract crucial insights directly from the client.
Behind the scenes
